Revibe GENERAL TERMS AND CONDITIONS
The online sale of products concluded through the site www.revibe-upcycling.com (hereinafter the "Site", the "Website" or "REVIBE") is governed by the following General Conditions of Sale. We are Revibe SAS (hereinafter referred to as "Revibe"). Revibe is a company incorporated under French law, with its registered office at Rue Damrémont, 9 - 75018 Paris - France, VAT number, registration number in the Paris Commercial Register 901217174. Revibe SAS offers different types of services through its website www. revibe-upcycling.com. These activities are all carried out under the name "REVIBE" or "REVIBE Upcycling", on its website www.revibe-upcycling.com.
The purchase of products is governed exclusively by the General Conditions of Sale published on the Website and in force at the time of purchase. REVIBE reserves the right to make changes and / or additions to these General Conditions of Sale at any time. Any changes and / or additions will be effective only in relation to purchases made after the date of publication of the new version of the General Conditions of Sale. The replacement of these General Conditions of Sale with a new version implies the automatic inapplicability, ineffectiveness and non-enforceability of the same towards REVIBE in relation to purchases made after their elimination from the Website and this also in the event that said General Conditions of Sale would still be available and / or accessible to the public.
The use of the online sales service governed by these General Conditions of Sale is reserved exclusively for consumers (hereinafter referred to as "Customer" or, in the plural, "Customers") understood as natural persons acting for purposes not related to their own any commercial, entrepreneurial, craft or professional activity carried out, over the age of 18 (or, if minors, authorized by their legal representative). The resale or transfer to third parties for any commercial or professional purpose of the products purchased on the Website is expressly prohibited.
The Customer is required, before submitting the Order Proposal, to read and accept these General Conditions of Sale. The submission of the Order Proposal implies full knowledge and express acceptance of both these General Conditions of Sale and of what is indicated in the Order Proposal.
The European countries to which REVIBE can only deliver its products are listed below:
REVIBE reserves the right to change this list of countries at any time and without notice.
Furthermore, our website www.revibe-upcycling.com and the conditions of sale are available and accessible in the following languages: French, Italian, English.
2. GENERAL CONDITION OF INSCRIPTION AND OF UTILISATION OF THE ACCOUNT
In order to use some functions and services of the Website, the creation of a personal account is required. For the purpose of creating a personal account, it is necessary to provide personal data. To create an account, simply click on the icon at the top right, "Register on REVIBE".
The Customer will be identified through such personal data entered when creating the account. It is forbidden to provide false and / or invented data: REVIBE is exonerated from any responsibility in this regard.
The request for modification of the personal data provided to us must be correctly received by email, at the electronic address: firstname.lastname@example.org. REVIBE reserves the right to request further information via e-mail relating to the Order Proposal.
In order to create a personal account, you need to click on "Sign up for Revibe", or "Sign up". The password of the personal account must be unique and kept securely. In the event of a security breach of your personal account or any unauthorized use thereof, please notify REVIBE immediately.
If you have forgotten your password, click on the «forgot password» button on the «Login» page. For security reasons, REVIBE will not send the password by email.
3. PRODUCT AVAILABILITY
All products available on the platform are on sale either in stock or on pre-order, to be sold at the address from the sellers.
The client takes into account the fact that all the products offered on REVIBE website (hereafter “Products”) are numerically limited and therefore is aware that REVIBE must verify sono numericamente limitati ed è pertanto consapevole che REVIBE dovrà verificarne la disponibilità al momento dell'acquisto.
There may occasionally be inconvenience connected to the availability of certain products. Under these circumstances, REVIBE will inform the client on a short delay with an email of the cancellation of their Order Proposition and commit to reimbursement of the client on a maximum limit of 30 days after his Order Proposition.
All orders are subjected to the acceptance from the designer, no article on the basket is reserved.
REVIBE reserves the right of changing articles on sale on the website on every moment, without notice.
Sellers reserve the right to sell their products through pre-orders, and must inform the buyer of the modality of production and delivery in the product page. Delivery methods will take into account timings of production necessary to this type of product. Once this has been done, Seller and Buyer must organise themselves to convey all the formalities connected to the delivery of products in pre-order.
4. HOW THE CONTRACT IS CONCLUDED
Following the confirmation of the Order Proposal, the order is sent to REVIBE and its Sellers to be delivered and cannot be further modified. The Order Proposition made by the client will be taken into account by REVIBE only if the full purchase process has been completed, without any error on our website. After having done the Order Proposal, the client will receive an email, on which REVIBE confirms that it has received the Order Proposal. This email is not intended to be an acceptance of the order proposal. The acceptance of the order proposal and the conclusion of the contract between REVIBE and the Client must be done in the moment on which the client receives a confirmation email (Confirmation email). The confirmation e-mail will be sent at the mail address inserted by the client in the moment of the creation of their personal account. The client will have to complete before making the Order Proposal, on which : the description of the Product and the features of the same, the total price, including shipping cost, information about post-sales assistance and on shipping modalities.
REVIBE reserves the right to not accept an Order Proposition done by a client in the following cases :
- Unavailability of one of the products included in the order proposal
- There is an ongoing litigation between REVIBE and the client
- If the Client has, in former occasion, violated the General Selling Condition or has acted in breach of their duties or commitments
- If the Client is suspected of buying the products to sell them or give them for commercial or professional reasons
- If the Client is suspected of illegal activity
In the following cases REVIBE will communicate by email in a delay of maximum 30 days after receiving the Order Proposal, the cancellation of the Received Order. In this case, the Client accepts that no contract is stipulated between REVIBE and them.
5. SALE PRICES AND PAYMENT METHODS
All product prices on the website are intended to be comprehensive of VAT. These prices will be indicated in Euro (EUR). The product prices (hereafter “Price” or “Prices”) and of shipping costs (hereafter “Shipping Cost”) are those indicated in the moment of the transmission of the Order Proposal.
in the event that the Right of Withdrawal is exercised, the Shipping Costs that have already been paid by the Customer are excluded from the refund.
Notwithstanding the care and commitment, it is not possible to exclude that for some of the Products present on the Web Site a price different from the actual one would be indicated by mistake. It will be REVIBE's care to verify the correctness of the Prices before sending the Order Confirmation. If, due to technical problems, material errors or other inconveniences, the Price indicated on the Web Site should be lower than the correct selling price of the Product, the Customer will be contacted by email to verify whether he/she still wishes to purchase the Product at the correct price. If the Customer does not wish to proceed with the purchase, the Order Proposal will be cancelled and the Customer will be refunded within 30 days. If the price indicated on the Website is higher than the correct selling price of the Product, the Order will be carried out charging only the lower price.
For the purposes of payment by credit card, the Customer confirms and guarantees that he/she is the owner of the credit card used for the purchase and that all the data relating to it, entered during the purchase phase, is correct, such as: the number, the expiry date and, if necessary, the security code.
The total amount of the price shown in the Shopping Cart includes eventual shipping costs, which will be indicated separately. In any case, REVIBE will ask for the Customer's express consent for any additional costs.
The Customer will be charged the prices published on the Website and shown in the Shopping Cart at the time of confirmation of the Order Proposal. REVIBE and the sellers reserve the right to modify the prices and shipping costs of the Products offered for sale on the Web Site at any time and without notice.
The shipment of the purchased Products will be carried out only after the payment of the amount due by the Customer has been successful. If, for any reason, it proves impossible to debit the amounts due by the Customer, the sale process will be automatically cancelled and the sale cancelled, as per the communication that will be sent to the Customer.
The delivery of Products outside the European Union may be subject to additional taxes, such as import taxes and customs duties, applicable only at the time the order enters the country of destination. The payment of these additional taxes and customs duties are the responsibility of the Customer, except where the supplier of the Product does not offer a pick-up service for the Product. REVIBE shall not be liable for the payment of these additional charges and in the event that the Customer exercises his right of withdrawal, REVIBE and the supplier of the Product shall not refund such charges.
If the debit/credit card is not in Euro, the total amount of the price will be calculated according to the exchange rate applicable on the day the card issuer processes the transaction. All charges related to the financial transaction shall be borne by the holder of the debit/credit card used for such purchase.
The Products will be shipped to the address indicated by the Customer in the Order Proposal.
For security reasons, REVIBE will not accept any order in which it is not possible to identify the individual recipient of the order and its address.
The Products sold on the Website may only be delivered to the countries indicated above (Article 1) Therefore, any Order Proposals with shipments to be made outside these countries will be automatically rejected during the order processing procedure.
REVIBE and its sellers undertake to respect the delivery terms indicated on the product sheet. In compliance with current legislation, the maximum term within which REVIBE must deliver the purchased Products is 30 (thirty) days from the date of conclusion of the contract and with the exception of force majeure events. In the event that the Order concerns Pre-Order Products and / or Custom Products, the delivery date will be greater than 30 (thirty) days and REVIBE will deliver these Products on the estimated delivery date or during the estimated delivery period agreed with the client.
If REVIBE does not deliver the ordered Products within the aforementioned deadline, the Customer must ask REVIBE to make the delivery within an additional period appropriate to the circumstances, in accordance with current legislation. Without prejudice to the Customer's right to immediately terminate the contract if the ordered Product is not delivered within the additional period indicated.
The Customer will assume the risk of loss or damage to the Products only when the same, or a third party designated by him and other than the carrier, materially comes into possession of such products. In the event that, on the contrary, the loss or damage of the Product occurs before the material is delivered to the Customer or to a third party designated by him, REVIBE will refund the Customer the amounts already paid.
7. PRODUCT CONFORMITY
Although REVIBE constantly adopts measures aimed at ensuring that the photographs shown on the Site are faithful reproductions of the Products, some variations are always possible due to the technical characteristics and color resolution characteristics of the computer used. Consequently, REVIBE will not be responsible for any inadequacy of the graphic representations of the Products shown on the Site if due to the aforementioned technical reasons, since these representations are merely illustrative.
Upon receipt of the Products, it will be the Customer's responsibility to check the integrity and the presence of damage to the packaging that are immediately evident. In case of anomalies, the Customer will be required to detect them immediately, having them noted by the courier. Otherwise, the Customer will lose the possibility of asserting his rights in this regard.
At the time of delivery, the Products must be checked by the Customer in order to ascertain that they correspond to the items ordered and that they do not present manufacturing defects or conformity defects.
In the event of production defects or lack of conformity, the Customer will have the right to return the Products within a maximum period of 14 days from the day of delivery of the same, and may alternatively request:
the replacement of the Product with an identical one, within the limits of its availability; The reimbursement of the product price, which will take place within 30 days following the submission of the request
In these specific cases, the shipping costs will be borne by REVIBE.
8. RIGHT OF WITHDRAWAL
The Customer has the right to withdraw from the contract concluded on the Site, within a maximum limit of 14 days from the date of receipt of the order. To exercise the right of withdrawal, the Customer must contact the REVIBE customer service at the following email address: email@example.com. And it undertakes to return the Products for which it has exercised the right of withdrawal without undue delay and, in any case, within 14 (fourteen) days from the date on which REVIBE has confirmed the possibility of exercising the right of withdrawal. The Customer must return the Products, sending them to the address of the designer of the purchased Product, any shipping costs are charged to the Customer.
In the event that the Customer does not follow this procedure, the return costs and any liability for loss, theft, damage or delay in delivery will be borne by the Customer.
The Products must be returned in the same state in which they were delivered. The Customer must therefore ensure that the Products are intact and complete, never used, worn or damaged in any way, and that they are returned in their original packaging, accompanied by all the labels with which they were received. REVIBE will check the packaging and the condition of the individual Products returned, constituting the substantial integrity of the same, an essential requirement for exercising the right of withdrawal. REVIBE reserves the right to refuse the return of those Products that are damaged, deteriorated, dirty or are in a state such as to suggest, unequivocally, that they have been used for purposes other than the Customer's checks strictly necessary to ascertain the nature and characteristics of the purchased Product. In case of refusal of the return, REVIBE will send a specific communication to the Customer and will not proceed with the re-credit of the price paid by the same, also reserving the right to request compensation for any damage attributable to the Customer's conduct.
In consideration of the fact that some items are produced exclusively following the order of the final customer, modified or customized or produced specifically for the Customer (research of materials, fabrics, productions, specific sizes) and that their original production cannot in no way be restored, the right of withdrawal cannot be exercised by the Customer for these products. Consequently, the provisions contained in this article do not apply to this type of product.
9. LIMITATION OF LIABILITY
Apart from cases of willful misconduct or gross negligence, REVIBE will in no way be liable to the Customer for indirect or consequential damages that may arise from the use of the Site or from the purchase of Products offered for sale.
10. PRODUCT AUTHENTICITY AND INTELLECTUAL PROPERTY RIGHTS
REVIBE guarantees the authenticity and high quality of all the Products offered for sale on the Website.
All elements on the website www.revibe-upcycling.com are protected by copyright. Total or partial reproduction, modification, tampering or use of these elements, for any reason and on any medium, are strictly prohibited.
These General Conditions of Sale are governed by French law and will be interpreted according to it.
In the event of a dispute arising from the interpretation and / or application of these General Conditions of Sale, the Court of the place of domicile or residence of the Customer, if located in the territory of the French State, will have exclusive and binding jurisdiction. If, on the other hand, domicile or residence is not in the territory of the French State, Revibe avails itself of the right to use the Court of Paris.